Terms & Conditions

Effective Date: 01/11/25
Last Updated: 01/11/25

Welcome to bellvino.com.au operated by Bellvino. By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, you must not use our Website.

1. Use of the Website

You agree to use this Website only for lawful purposes and in accordance with these Terms. You must not:

Engage in fraudulent or misleading behaviour;
Interfere with the security, integrity, or performance of the Website;
Attempt to gain unauthorised access to the Website or any systems connected to it; or
Use the Website in any way that infringes the rights of others.

We may suspend or restrict access to the Website at any time for maintenance, updates, or security reasons.

2. Product Information

We take reasonable care to ensure that product information, descriptions, and pricing on the Website are accurate and up to date.
However, errors, omissions, or inaccuracies may occur. We reserve the right to correct such errors or update information at any time without prior notice.

Images are for illustrative purposes only. Actual product appearance, colours, or packaging may vary slightly.

3. Pricing and Payment

All prices are displayed in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated.

Payment must be made in full at the time of placing your order using one of the payment methods provided.
Bellvino uses secure third-party payment processors and does not store your payment information.

4. Orders and Acceptance

When you place an order through the Website, you are making an offer to purchase the selected products under these Terms.
Orders are subject to acceptance and availability.

We may refuse or cancel an order for reasons including (but not limited to):

Product unavailability;
Errors in pricing or product details; or
Suspicion of fraudulent activity.

If your order is cancelled after payment, you will receive a full refund via your original payment method.

5. Shipping and Delivery

We deliver Australia-wide through reliable courier partners.
Shipping costs and estimated delivery times are displayed during checkout.

While we do our best to ensure timely delivery, we are not responsible for delays caused by external factors such as courier delays, weather conditions, or incorrect delivery information.

Ownership of goods passes to you upon delivery to the address specified in your order.

6. Returns and Refunds

We take pride in the quality of our products and service. If an item arrives damaged, faulty, or incorrect, please contact us within 7 days of receipt at [insert contact email] with your order details and a description of the issue.

We will comply with our obligations under the Australian Consumer Law (ACL) in providing a repair, replacement, or refund where appropriate.
We do not provide refunds for a change of mind.

7. Intellectual Property

All content on this Website — including text, images, graphics, logos, and software — is the property of Bellvino Pty Ltd or its licensors and is protected by copyright and trademark laws.

You may not reproduce, copy, distribute, modify, or display any part of this Website without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Bellvino and its affiliates exclude all liability for any direct, indirect, incidental, or consequential loss or damage arising from your use of the Website, your purchase of any products, or your reliance on Website content.

Nothing in these Terms limits your rights under the Australian Consumer Law.

9. Privacy

We are committed to protecting your privacy.
Our collection and use of personal information are governed by our [Privacy Policy](insert link), which forms part of these Terms.

10. Third-Party Links

The Website may contain links to third-party websites for your convenience.
Bellvino does not endorse or take responsibility for the content, security, or practices of third-party sites.
Accessing those sites is at your own risk.

11. Termination

We reserve the right to terminate or suspend access to the Website at any time, without notice, for any reason, including if we believe you have violated these Terms.

12. Governing Law

These Terms are governed by the laws of the State of New South Wales, Australia, and you agree to submit to the exclusive jurisdiction of its courts.

13. Changes to These Terms

We may update or revise these Terms from time to time.
Updates will take effect immediately upon being posted on this page.
Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.